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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MrGeezer101

April 22, 2025

5  out of  5
rating by MrGeezer101
"Very professional and very knowledgeable. Went the extra m"
We responded:
"Thank you for your wonderful feedback! I’m glad you found our service professional and knowledgeable. It’s great to know that our efforts to provide excellent service made a difference. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
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Jim Sessoms

April 21, 2025

5  out of  5
rating by Jim Sessoms
"Moved my homeowner and auto policies to this agency approx 9 months ago and Ashley did a great job taking care of everything. Recently placed a small commercial policy with the agency and Leslie handled all the details. Good people to deal with."
We responded:
"Thank you, Jim, for sharing your experience! I'm glad to hear that Ashley and Leslie were able to assist you. We appreciate your trust in us and are here to help with any future needs or questions."
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Derrick Mcdade

April 11, 2025

5  out of  5
rating by Derrick Mcdade
"Good customer service and good service"
We responded:
"Hey, Derrick! We appreciate you sharing that you’re happy with the service, and we’re here if you need anything else!"
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Angela Clark

April 5, 2025

5  out of  5
rating by Angela Clark
"Cindy was personable, friendly. She got a sweet deal for me. Renters and car insurance. Better coverage, more coverage, for $100.00 less. Thanks!"
We responded:
"Thank you, Angela, for your kind words - and know that we are so happy you're pleased with your insurance coverage, service and price! We are so happy to work with you."
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Kyle Pilat

April 2, 2025

5  out of  5
rating by Kyle Pilat
"We moved from Colorado to Knoxville, TN and Ashley was able to take care of all of our insurance and making sure it was transferred properly. We couldn’t be happier with how easy she made the whole process. If you’re in need of insurance in the Knoxville area just make sure to reach out to Cindy Doyle’s office and ask for Ashley."
We responded:
"Thank you so much, Kyle! We’re glad to hear your move from Colorado to Knoxville went smoothly and truly appreciate you highlighting Ashley’s support in transferring your insurance. We’ll be sure to pass along your kind words—she’ll be happy to know her help made the process easier for you!"
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Coleman Sullivan

April 2, 2025

5  out of  5
rating by Coleman Sullivan
"Ashley was able to take care of our needs and helped us save money at the same time and was a real pleasure to work with. She was very thorough and responsive and we couldn’t have had a better experience."
We responded:
"Thank you, Coleman, for sharing your experience! I'm happy to hear that Ashley was able to assist you effectively and help you save money. Her thoroughness and responsiveness are truly appreciated. If you have any more needs or questions, feel free to reach out to our office anytime."
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David Brown

March 18, 2025

5  out of  5
rating by David Brown
"Ran into an issue with towing. Mickie went above and beyond to resolve. They showed they value you as a customer."
We responded:
"Thank you, David, for sharing your experience! I'm glad Mickie was able to assist and demonstrate our commitment to valuing our customers. If you have any further questions or need assistance in the future, please feel free to reach out."
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Byron Gates

February 28, 2025

5  out of  5
rating by Byron Gates
"I highly appreciate,my representative...Mr. Michael. 👍🏿"
We responded:
"Thank you, Byron, for your wonderful feedback! I'm delighted to know that Michael has provided you with such great service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Katherine Willis

February 18, 2025

5  out of  5
rating by Katherine Willis
"Mickie Hair was amazing to work with! My issue was handled promptly and professionally with no hassle whatsoever! I highly recommend Mickie at Cindy Doyle State Farm!"
We responded:
"Thank you, Katherine, for your wonderful feedback! I'm glad to hear that Mickie provided you with prompt and professional service. We appreciate your recommendation and are here to assist with any other insurance needs."
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Connie Presley

February 3, 2025

5  out of  5
rating by Connie Presley
"When looking for vehicle insurance, Cindy Doyle met our needs. Affordable and courteous during all my questions. I've gone back for a second policy for my rental status.This is a wonderful place to do business with."
We responded:
"Thank you, Connie, for sharing your experience! I'm happy to know that our team was able to meet your insurance needs and provide courteous service. It's great to hear you've chosen us for another policy as well. We're here to help with any further insurance questions or needs you may have!"
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Benjamin Newvime

January 30, 2025

5  out of  5
rating by Benjamin Newvime
"They were professional as expected, able to answer questions quickly and prices were competitive, plus liked the fact office in area so could deal with real people."
We responded:
"Thank you, Benjamin! I'm happy you found our team professional and appreciated our competitive pricing. It's great to know that having a local office made a difference for you."
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steelvalley outdoors

January 28, 2025

1  out of  5
rating by steelvalley outdoors
"Had insurance with them for 5 years till my rates kept going up and up. All thay had to say was its the new norm like I'm sopost to be ok with them pocketing more of my money. Switched to somewere else now my insurance has never been cheaper. I'd give these liberals no stars if I could"
We responded:
"I'm so sorry you feel like you had a bad experience with us, which certainly isn't the norm, and I wish I knew who you are so I could speak with you personally. We take good care of our customers, and take great pains to explain any rate changes - up or down. We take a conservative approach with every customer to relay that we truly care, and always want to help, educate, explain, protect. With our upcoming large rate decreases, I hope you will give us another opportunity to show you that we're here to help you."
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Hayden Hirsch

January 23, 2025

5  out of  5
rating by Hayden Hirsch
"Met with Marcie for a life insurance policy. She was very informative and thoroughly explained several options for myself and family. Quick and easy process"
We responded:
"Thank you, Hayden, for sharing your experience! I'm happy to know that Marcie provided you with informative options and made the insurance process quick and easy. Our team is always here to help with any future needs or questions you might have. Feel free to reach out anytime!"
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Joy 143

January 23, 2025

5  out of  5
rating by Joy 143
"We are thrilled to be with StateFarm. They are saving us nearly $90 a month on both car insurance and renters with both having more coverage that what we previously had. The transition was smooth and the friendly meet and greet was very pleasant. We recommend them highly."
We responded:
"Thank you for your fantastic 5-star rating! We're happy to know that you had a positive experience with us. "
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No Name

January 22, 2025

5  out of  5
rating by No Name
"Bought insurance online with them on a Sunday afternoon. Ashley texted me later that same day to make sure I got everything I needed. And a follow up message the next day. Very pleased with the coverage, price and service so far."
We responded:
"Thank you for sharing your experience! I'm happy to know that Ashley reached out to ensure you had everything you needed and followed up the next day. It's wonderful to hear you're satisfied with the coverage, price, and service. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Royd Walker

January 15, 2025

5  out of  5
rating by Royd Walker
"I’ve been w Cindy for a while. Great service and great people! Very knowledgeable and helpful."
We responded:
"Thank you, Royd, for your wonderful feedback! I'm happy to know that you've been satisfied with our service and team. It's great to hear that you find us knowledgeable and helpful. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Alicia

January 13, 2025

5  out of  5
rating by Alicia
"Due to unique circumstances, I switched State Farm agents. This location made the switch painless and has been easy to work with thus far."
We responded:
"Alicia, I'm happy to know that your transition to our office was smooth and that working with us has been easy! Our team is committed to providing seamless experiences for everyone. If you have any questions or need further assistance, feel free to reach out. We're always here to help!"
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Lottie c-richardson

January 9, 2025

5  out of  5
rating by Lottie c-richardson
"I'm new to State Farm. My experience this far has been great."
We responded:
"Thank you, Lottie, for sharing your experience with us! We're happy to hear that your time with State Farm has been great so far. If you have any questions or need assistance, feel free to reach out. We're here to help!"
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Gary Fox

January 8, 2025

5  out of  5
rating by Gary Fox
"Could not have been more friendly and helpful. Excellent customer service and experience."
We responded:
"Gary, I'm glad you had an excellent experience with our team. If there's anything else you need or any questions arise, feel free to contact us. We're here to assist you!"
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Greg Munyon

January 7, 2025

5  out of  5
rating by Greg Munyon
"Michael was outstanding and so helpful. Excellent people skills and very professional. Highly recommend him and company."
We responded:
"Thank you, Greg, for your fantastic feedback! I'm happy to know that Michael provided such outstanding service and demonstrated excellent people skills. We truly appreciate your recommendation and are grateful to have Michael as part of our team. If you have any further needs or questions, feel free to reach out anytime!"
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Roger Rice

December 26, 2024

5  out of  5
rating by Roger Rice
"Leann was great!!"
We responded:
"I'm glad to hear that you had a great experience with Leann! We're grateful for your feedback and appreciate you taking the time to share it. If you have any questions or need further assistance, feel free to reach out to our office."
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kathy moreau

December 23, 2024

5  out of  5
rating by kathy moreau
"Fast, easy great to work with."
We responded:
"Thank you, Kathy! I'm glad you found the process fast and easy. It's wonderful to know you enjoyed working with us. If you have any questions or need further assistance, feel free to reach out anytime."
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Beverly Tomov

December 9, 2024

5  out of  5
rating by Beverly Tomov
"Mark Lee has been extremely helpful and patient and a delight to work with. Highly recommended!"
We responded:
"Beverly, thank you for your wonderful feedback! I'm happy to know that Mark has been so helpful and patient. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you!"
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Herschelle Allen

December 4, 2024

5  out of  5
rating by Herschelle Allen
"Michael schwartz was awesome. I will highly recommend his services to my friends and family 👌"
We responded:
"Hi Herschelle, Michael is indeed a valuable member of our team, and I'm glad he could provide you with such excellent service! Your recommendation means a lot to us. If you or your loved ones ever need assistance, we're here to help!"
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Cheryl Jordan

November 26, 2024

5  out of  5
rating by Cheryl Jordan
"Michael Schwartz is a very nice man who took time out to help me.i really appreciated what he did for me helping me get car insurance."
We responded:
"Thank you, Cheryl, for your wonderful review! I'm glad to hear that Michael was able to assist you with your insurance needs. We appreciate your kind words and are grateful to have Michael on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out."